Frequently Asked Questions

 

If you have questions regarding our company and the services we provide for our clients in Conyers, GA, here, you can find the answers needed. If you still cannot see them, you are more than welcome to give HVAC by Franco a call at (678) 250-4750 for more information.

Q: What is an Emergency Heat?

A: Simply put, heat pumps in northern climates need a supplemental source of heat. Usually, it’s in the form of electric resistance. This is a heat pump that’s working with electricity, but it could also be an oil, gas -or hot-water backup system. Emergency Heat is when the system is using supplemental heat without the use of the heat pump.

Q: Is Emergency Heat expensive?

A: If you have an all-electric heat pump, then the answer is yes. As the name implies, it should only be run in emergency situations until the heat pump unit is fully repaired.

Q: Why is the Emergency Heat light on?

A: It will be on whenever you set the thermostat to Emergency Heat. If it’s not set on this mode and the light is still on, it usually means that there is some kind of problem with your heat pump.

Q: How often should I change the air filter?

A: We suggest that all filters should be checked monthly. If it’s dirty, replace it. Cleaning it would be a mistake. Some premium air filters can go up to three months before replacement.

Q: What is the best level of humidity for my home?

A: The range of humidity is around 35%. However, 30% to 40% tends to work great for many homes. Go above this level and you will start noticing condensation on your windows. Dust mites are the leading cause of allergies. They thrive in above 50% of humidity. If you need an HVAC contractor to give you a piece of advice on how to reduce the humidity, give our company a call.

Q: How to properly clean my air filter?

A: It’s best for you to use a garden hose with decent water pressure. If you look closely, you will find an arrow on your filter that indicates airflow direction. You should first spray it with a detergent and let it soak for around 10 minutes.

Q: How big should my HVAC unit be?

A: It’s important to have the perfect sized HVAC unit. A system that’s too big will heat or cool your environment quickly, and you may not feel comfortable. Installing too big or too small an HVAC unit could lead to mold and moisture problems. Choose our company to be your trusted HVAC contractor and give you advice on what size you should choose.

Q: Is heating my home with gas good?

A: Heating your property using natural gas is affordable, convenient, reliable, and safe. This is why systems that are using gas are the most popular heating systems in the US.

Q: Can I hire this HVAC contractor for maintenance?

A: Of course you can. We proudly provide our clients with maintenance services, using top quality equipment.

Are you still having trouble finding the answers to your questions regarding our company in Conyers, GA? If so, you are more than welcome to give HVAC by Franco a call, and we will be more than happy to answer all your questions. We are looking forward to hearing from you.